Privacy Policy

This Privacy Policy explains how Leuchars & Son collects, uses and protects personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Who We Are

Leuchars & Son is a trading name used in connection with the Leuchars brand.

For the purposes of data protection law, the data controller is responsible for determining how personal data is processed.

If you have any questions about this policy or how your data is handled, please contact us via the Contact page.

What Information We Collect

We may collect and process the following types of personal data:

• Name and contact details, including email address
• Billing and delivery information
• Order and transaction details
• Communications and correspondence
• Technical data such as IP address, browser type and device information
• Website usage data collected through cookies and analytics tools

How We Use Your Information

We use personal data for the following purposes:

• To process and fulfil orders
• To communicate with you regarding enquiries or purchases
• To manage and improve our website and services
• To comply with legal and regulatory obligations
• To prevent fraud and ensure the security of our systems

We only use personal data where we have a lawful basis to do so, including the performance of a contract, compliance with legal obligations and legitimate business interests.

Sharing Your Information

We may share personal data with trusted third parties where necessary to operate our business and provide our services. These may include:

• Payment providers
• Delivery and logistics providers
• Website hosting and technology providers
• Professional advisers where required

We do not sell or rent personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

Retention periods may vary depending on the nature of the data and our legal obligations.

Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request the transfer of your data

If you wish to exercise any of these rights, please contact us via the Contact page.

Cookies

Our website uses cookies to improve functionality and user experience. Cookies are small files stored on your device that help us understand how visitors use the site.

For more information, please refer to our Cookies Policy.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

However, no method of transmission over the internet can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us via our Contact page.

Last updated: 2026